554.013 (18W) English I: Social English and Presentations c
Overview
- Lecturer
- Course title german English I: Social English and Presentations c
- Type Course (continuous assessment course )
- Hours per Week 2.0
- ECTS credits 2.0
- Registrations 19 (20 max.)
- Organisational unit
- Language of instruction English
- possible language(s) of the assessment English
- Course begins on 03.10.2018
- eLearning Go to Moodle course
Time and place
Course Information
Intended learning outcomes
Studierende sollen auf Englisch kompetent präsentieren können: sie sollen Vortragsstil, Struktur, rhetorische Techniken, visuelle Unterstützung, und eine klare verständliche Sprache einsetzen können
Studierende sollen geschäftliche Telefonate führen können: Vorbereitung, Strukturiertheit, Ergebnisorientiertheit, situationsadäquate sprachliche Mittel
Studierende sollen E-mails auf Englisch für geschäftliche Zwecke kompetent verfassen können - in klarer höflicher Sprache, message-focus, reader-friendly grammatikalisch korrektem Englisch unter Einsatz der Standardbauteile von business emails in Englisch.
Studierende sollen ihre praktische Sprachfertigkeiten und Fachvokabular aufbauen.
Teaching methodology including the use of eLearning tools
- Kommunikative, interaktive Methodologie - Paar- und Gruppenarbeit; Peerfeedback sowie Feedback durch LV-Leiterin
- Training für Präsentationen in Kleingruppen und im Plenum; 3-4 Kurzpräsentationen mit unterschiedlichem Trainingsfocus: body language; Vortrag; Dialogbereitschaft mit Zuhörern; Struktur; rhetorische Techniken, visuelle Unterstützung
- Process writing: Feedbackschleife, mehrere Schreibschritte (Editieren, Redigieren)
- Unterstützung durch e-Learning
- Individuelle Diagnostik bei Grammatikkompetenz, individuelle Arbeit an ausgesuchten Grammatikthemen mit e-
- Aufbau und Schulung des Fachvokabulars durch online Trainingseinheiten (monolingual)
Course content
* Prinzipien effektiver Kommunikation
*Reader-friendly writing for business
* Telefonieren - diverse geschäftliche Anlässe (routinemäßig und problemorientiert)
* Verfassen von geschäftlichen Emails, z.B. Bestellungen, Reklamationen, Produktdarstellungen, Bewerbungen
* Company performance: betriebliche Ergebnisse, Umsatz, Strategien, Herausforderungen, Lehrbeispiel Nike (anhand der Fachpresse), ausgesuchte Firmen, vor allem Kärtner Firmen
Prior knowledge expected
Maturaniveau bzw. Äquivalent
Literature
Skriptum, Moodlekurs
Intended learning outcomes
In this foundation course students do approx. 30 hours of communicative practice to build up confidence and fluency in using English for business purposes. Written tasks train the basics of reader-friendly business writing (emails). We focus on Carinthia/Carinthian businesses to bring English "close to home" as a global lingua franca for dealing with local and international issues.
Targeted learning outcomes include:
1. By the end of the course students should be able to hold a short, effective, well-structured business presentation with competent visual support in their own style.
2. Students should be able to make effective results-oriented phone calls for business purposes in English.
3. Students should be able to write short, focussed, well-structured business emails to handle both routine and problem business situations.
4. Students should be able to use English for relationship and rapport building, social skills.
5. Students should individually be engaged in building up a range of business vocabulary relevant to students' own business and study interests and business specializations.
Teaching methodology including the use of eLearning tools
- Communicative interactive methodology (pair and group work, plenary sessions), peer and teacher feedback
- Presentations training - 3-4 short presentations with varying training focus, i.e. delivery, structure, rhetoric, audience contact, visual support
- Process writing training - feedback loop and editing stages
- Short teacher and other inputs (online, print) combined with communicative student tasks
- Pair work phoning practice
- Individual diagnostics of grammar problems, training on selected grammar topics with elearning support
- Monolingual vocabulary training in relevant fields of business English with elearning training
Course content
Presentation skills; writing effective courteous business emails; making telephone calls for business purposes; social English; vocabulary building:
- Techniques and know-how for delivering effective presentations - delivery, structure, rhetoric, visual support, audience contact, pronunciation
- Communicative writing for business especially e-mails, e.g. inquiries, offers, making arrangements, applications, dealing with problems, product presentation and sales terms
- Telephoning - information exchange, inquiries, sales calls, calls to deal with problems - being well-organised, clear, structured, courteous
- Social English - small talk, general and personal topics, conversation
- TOPICS:
- Handling numbers in English, price information
- Business and tourism sectors in Carinthia
- (Carinthian) companies and products; presenting and discussing companies - facts and figures, performance, products, revenues & profits, strategies for success, problems
- Carinthia as a visitor destination - selling Carinthia on the UK market
- Sales & selling
- Handling problems
- Using the internet as a resource / Reading current articles from business press
- Grammar review - selected topics, individual diagnostics
- Vocabulary building for business and legal English
Prior knowledge expected
High school graduation (Matura) or equivalent level - specialist business English knowledge not required for this foundation course
Literature
Downloadable course workbook, elearning inputs, handouts distributed in class, readings from business press
Examination information
Examination methodology
1. Präsentation: 25% (50 Punkte)
2. Verkaufstelefonat : 15% (30 Punkte)
3. schriftliche Prüfung - Email inbox: 15% (30 Punkte)
4.Online-Vokabelntest: 10% (20 Punkte)
5. 2 kurze schriftliche Arbeiten: 15% (30 Punkte)
6. Hausaufgaben, Mitarbeit im Unterricht: 20% (40 Punkte)
GESAMTZAHL DER KURSPUNKTE = 200 Note 1 = 180 -200 Punkte // Note 2 = 160 - 179 Punkte // Note 3 = 140 - 159 Punkte Note 4 = 110-139 Punkte
Examination topic(s)
1. Präsentation einer Firma / Company presentation (5 Minuten)
2. Verkaufstelefonat mit LV-Leiterin, um einen Termin für eine Verkaufsverhandlung zu vereinbaren (7 Minuten)
3. Schriftliche Prüfung - Inbox email test: 3 Emails - Auswahl von 5 oder 6 aus der Geschäftswelt, z.B. Zahlungsschwierigkeiten, Liefervereinbarungen, Bewerbungen, Anfragen) (90 Minuten in der letzten Unterrichtseinheit, am Computer geschrieben)
4. Vokabelntest - 50 Fragen zur Terminologie - Definitionen, Kombinationen, Synonyme, Präpositionen (Übungsmaterial auf Moodle)
Assessment criteria / Standards of assessment for examinations
Präsentation: 50 Punkte - je 10 Punkte für: Vortrag, Struktur/Inhalt, Sprache, Dialog mit Zuhörern, visuelle Unterstützung
Telefonat: 30 Punkte für die erfolgreiche Bewältigung der Teile des Telefonats (sich verbinden lassen, sich vorstellen, Firma und Produktpalette vorstellen, Termin vereinbaren usw) sowie für Aussprache und Projektion
Schriftliche Arbeiten: 30 Punkte für 2 schriftliche Arbeiten während des Semesters, 30 Punkte für schriftliche Prüfung: Massstäbe: Informationen werden effektiv vermittelt; Emails habe die Standardstruktur für geschäftlichen Emails auf Englisch; Layout; höflicher moderner Stil; Sprachkompetenz (klare verständliche grammatikalische richtige Sätze, einfaches Fachvokabular richtig eingesetzt.
Vokabelntest: 20 Punkte für 50 richtige Antworten Mitarbeit - 40 Punkte für diverse kleine Aufgaben
Die Note für den Kurs hängt von der Gesamtzahl der erzielten Kurspunkte (Moodlepunkte) ab
Examination methodology
Präsentation (4-5 Minuten) business presentation: 25% of grade (50 points)
Sales call to set up a meeting (approx. 7 minutes): 15% of grade (30 points)
Written exam - email inbox (90 minuten): 15% of grade (30 points)
Online monolingual (English only!) vocabulary test (30 minuten): 10% of grade (20 points)
2 graded homework written assignments (emails): 15% of grade (30 points)
Classwork and homework tasks: 20% of grade (40 points)
TOTAL NUMBER OF COURSE POINTS AVAILABLE (entered in Moodle) = 200 points
Examination topic(s)
1. 4-5 minute company presentation (usually a Carinthian or Austrian company) with a special focus defined by the student (not a global presentation)
2. 7-minute sales call to set up a sales meeting - call held with instructor,student's own choice of company to be represented - presentation or product / product range / selling points
3. Inbox email test: 3 emails (chosen from 5 oder 6) on businesstopics, e.g. payment difficulties, mix-ups, applications, details of internship program (90 minute test, written on the computer in class time)
4. Online vocabulary test - 50 monolingual test items, e.g. definitions,prepositions, fixed phrases, word partnerships (see practice tests on Moodle)
Assessment criteria / Standards of assessment for examinations
CRITERIA ON WHICH GRADES ARE BASED:
Presentation: Points awarded for degree of success in handling - delivery, structure, rhetoric, language command, pronunciation, visual support, audience contact, feeling of dialogue
Phone call: Clear communication of message, well-prepared well-structured call which responds to business partner's concerns, courtesy, language skills, pronunciation, positive projection
Writing: Clear (simple) reader-friendly English with correct grammar (sentence structure, verb control, appropriate tenses), good vocabulary range, featuring 6 standard elements in business emails: i. subject line ii. appropriate salutation iii. clear identification of subject & purpose in opening paragraph iv. well-structured presentation of central message v. next steps explained clearly vi. courteous sign-off
Clear, comprehensible pronunciation
GRADE IS BASED ON TOTAL NUMBER OF POINTS SCORED - WEAK PERFORMANCE IN ONE AREA CAN BE COMPENSATED FOR BY STRONGER PERFORMANCES ON OTHER TASKS
Grading scheme
Grade / Grade grading schemePosition in the curriculum
- Bachelor's degree programme Business Administration
(SKZ: 518, Version: 18W.1)
-
Subject: Business English
(Compulsory subject)
-
8.1 Business English I (
0.0h VC, KS / 2.0 ECTS)
- 554.013 English I: Social English and Presentations c (2.0h KS / 2.0 ECTS) Absolvierung im 2., 3., 4., 5. Semester empfohlen
-
8.1 Business English I (
0.0h VC, KS / 2.0 ECTS)
-
Subject: Business English
(Compulsory subject)
- Bachelor's degree programme Applied Business Administration
(SKZ: 518, Version: 14W.3)
-
Subject: Business Language in Context
(Compulsory subject)
-
§9(1) English I: Social English and Presentations (
2.0h KS / 2.0 ECTS)
- 554.013 English I: Social English and Presentations c (2.0h KS / 2.0 ECTS)
-
§9(1) English I: Social English and Presentations (
2.0h KS / 2.0 ECTS)
-
Subject: Business Language in Context
(Compulsory subject)
- Bachelor's degree programme Applied Business Administration
(SKZ: 518, Version: 12W.1)
-
Subject: Business Language in Context
(Compulsory subject)
-
English I: Social English and Presentations (
2.0h KS / 2.0 ECTS)
- 554.013 English I: Social English and Presentations c (2.0h KS / 2.0 ECTS) Absolvierung im 2. Semester empfohlen
-
English I: Social English and Presentations (
2.0h KS / 2.0 ECTS)
-
Subject: Business Language in Context
(Compulsory subject)
- Bachelor's degree programme Information Management
(SKZ: 522, Version: 17W.1)
-
Subject: Englische Wirtschafts- und Technikkommunikation
(Compulsory elective)
-
8.1 Englische Wirtschafts- und Technikkommunikation (
0.0h XX / 8.0 ECTS)
- 554.013 English I: Social English and Presentations c (2.0h KS / 2.0 ECTS) Absolvierung im 5., 6. Semester empfohlen
-
8.1 Englische Wirtschafts- und Technikkommunikation (
0.0h XX / 8.0 ECTS)
-
Subject: Englische Wirtschafts- und Technikkommunikation
(Compulsory elective)
- Bachelor's degree programme Business and Law
(SKZ: 519, Version: 12W.3)
-
Subject: Business English in Context
(Compulsory elective)
-
English I: Social English and Presentations (
2.0h KU / 2.0 ECTS)
- 554.013 English I: Social English and Presentations c (2.0h KS / 2.0 ECTS)
-
English I: Social English and Presentations (
2.0h KU / 2.0 ECTS)
-
Subject: Business English in Context
(Compulsory elective)
Equivalent courses for counting the examination attempts
- Sommersemester 2024
- Wintersemester 2023/24
- Sommersemester 2023
-
Wintersemester 2022/23
- 554.011 KS English I: Social English and Presentations a (2.0h / 2.0ECTS)
- Sommersemester 2022
- Wintersemester 2021/22
- Sommersemester 2021
- Wintersemester 2020/21
- Sommersemester 2020
- Wintersemester 2019/20
- Sommersemester 2019
-
Wintersemester 2018/19
- 554.011 KS English I: Social English and Presentations a (2.0h / 2.0ECTS)
-
Sommersemester 2018
- 554.013 KS English I: Social English and Presentations c (2.0h / 2.0ECTS)
-
Wintersemester 2017/18
- 554.013 KS English I: Social English and Presentations Ic (2.0h / 2.0ECTS)
-
Sommersemester 2017
- 554.013 KS English I: Social English and Presentations c (2.0h / 2.0ECTS)
-
Wintersemester 2016/17
- 554.013 KS English I: Social English and Presentations c (2.0h / 2.0ECTS)
- Sommersemester 2016
-
Wintersemester 2015/16
- 554.013 KS English I: Social English and Presentations c (2.0h / 2.0ECTS)
- Sommersemester 2015
-
Wintersemester 2014/15
- 554.013 KU English I: Social English and Presentations c (2.0h / 2.0ECTS)
-
Sommersemester 2014
- 554.016 KU English I: Social English and Presentations f (2.0h / 2.0ECTS)
- Sommersemester 2013