Information and communication technology in the public sector –the role of global crisis

The project titled “Information and communication technology in the public sector – the role of global crisis”, explores the role of the crisis in the diffusion of digital innovations in the public sector. The current turbulent times and the context of crisis as currently induced by the coronavirus allows looking beyond formal diffusion processes and investigating the role of crisis in spontaneous, leapfrogging developments in digital government. 

The project follows a comparative approach to explore information and communication technology (ICT) use in the conservative welfare states model in Austria and the liberal model in the US. The use of ICT is explored through analysis of government websites and media analysis in the US and Austria, and interviews with policy-makers and top public managers in the US departments and their Austrian counterparts.

Schlagworte: Information and communication technology, E-Government, Digital Government, Innovation, Change Management, Corona crisis, Covid-19, global crisis, Austria, U.S.
Kurztitel: ICT in the public sector-role of crisis
Zeitraum: 01.01.2021 - 30.09.2021


MitarbeiterInnen Funktion Zeitraum
Birgit Moser-Plautz (intern)
  • Stipendiat/in
  • Projektleiter/in
  • 01.01.2021 - 30.09.2021
  • 01.01.2021 - 30.09.2021


Projekttyp laufender Arbeitsschwerpunkt
Förderungstyp Sonstiger
  • Angewandte Forschung
  • 502031 - Public Management
  • Humans in the Digital Age
Genderrelevanz 50%
  • Science to Science (Qualitätsindikator: I)
Klassifikationsraster der zugeordneten Organisationseinheiten:
Arbeitsgruppen Keine Arbeitsgruppe ausgewählt


Keine Förderprogramme vorhanden


Organisation Adresse
Woodrow Wilson International Center for Scholars; Global Europe Program
1300 Pennsylvania Ave NW
20004-3002 Washington, D.C.
Vereinigte St. v. Amerika
1300 Pennsylvania Ave NW
US - 20004-3002  Washington, D.C.